jueves, abril 20, 2006

Otra Oportunidad para el Dr. Fernández en la Revolución de los Servicios Públicos

La Revolución de los Mercados Minoristas y la...
20 Apr 2006
Finalizando el 1998 concebí el artículo "Una Profecía sobre Servicios Públicos," que hoy me trae una agradable sorpresa. Enfatizaba que "Si la RD desea convertirse en un país desarrollado está destinada a aprovechar las oportunidades ...

The Net Neutrality Debate
20 Apr 2006
The Business 2.0 Blog has published an interesting story in which "The telcom companies, for their part, see no reason why they shouldn't be able to charge more for premium tiers of service. If most of their bandwidth is being taken up ...

Please Don't Waste Water
20 Apr 2006
The Santo Domingo Waterworks (CAASD) is currently subsidizing 63% of the cost of every cubic meter (m3) served to its customers. According to Listin Diario, it costs RD$5.15 to produce 1 m3 of potable water, but the average customer ...

Convocatoria Resumen Tele-Conferencia y Presupuesto Foro Parte 2
19 Apr 2006
Ref: Convocatoria Resumen Tele-Conferencia y Presupuesto Foro Estimado Luís, No hay nada para perdonar y mucho que agradecer por haber aceptado mi sugerencia de escuchar lo que ha pasado en California. A continuación mi humilde resumen ...

Convocatoria Resumen Tele-Conferencia y Presupuesto Foro
19 Apr 2006
On 4/19/06, Luis H. Arthur wrote: Desgraciadamente en mi ausencia se cambió de Martes a Jueves, pues cuando el salón est disponible. Nos veremos entonces contigo la proxima semana. Perdona. Luis xx ----- Original Message ----- ...

Demand Response in Korea with Benefit/Cost Ratio of 6.89 in FY 2005
19 Apr 2006
Outstanding Achievement in Demand Response – Korea Electric Power Corporation, (KEPCO), PLMA is pleased to announce that KEPCO has received the 2005 Outstanding Achievement Award for its efforts in the demand response area during the ...

Globelec Sigue Creciendo
18 Apr 2006
El Paso Corporation anunción que cerró operaciones de venta de activos a Gobelec por 88 millones de dólares en Centroamérica y República Dominicana. Sugerimos entrar al sitio web de El Paso Corporation para mayores detelles. ...

Regresó Tom Peters
17 Apr 2006
El fin de semana pasado leí completamente "the brand you 50" de Tom Peters, que dejé por mitad en el año 2000. En el mismo recomiendan ir al site www.tompeters.com y para mi ha sido una gran sorpresa la visita. ...

A los 11 Meses el GMH Necesita Ayuda Para Cruzar Abismo
15 Apr 2006
Hoy se cumplen 11 meses de la Bitácora Digital del GMH. ¿Cómo va el plan del GMH? "El Grupo Millennium Hispaniola es una propuesta en ciernes para transformar la República Dominicana y Haití en países desarrollados durante este siglo. ...

En el GMH Necesitamos Evangelistas
11 Apr 2006
En la presentación “Creando Clientes Evangelistas,” Jackie Huba define lealtad como: la voluntad de hacer una inversión o sacrificio personal para fortalecer una relación. Ella construyó una escalera de la lealtad como sigue (desde ...

La Revolución de los Mercados Minoristas y la Economía de Alcance en los Servicios Públicos

Finalizando el 1998 concebí el artículo "Una Profecía sobre Servicios Públicos," que hoy me trae una agradable sorpresa. Enfatizaba que "Si la RD desea convertirse en un país desarrollado está destinada a aprovechar las oportunidades inherentes en la larga crisis de los servicios públicos, permitiendo el desarrollo de empresarios que generen "know-how" exportable a mercados similares." Esta es una segunda oportunidad para el Presidente Dr. Leonel Fernández.

La sorpresa nace de la similitud de los problemas la electricidad que hemos abordado intensamente en esta Bitácora Digital, con los de los servicios de agua y de las telecomunicaciones e internet, y de las grandes oportunidades inherentes en la economía de alcance en los mercados minoristas de los servicios públicos. Ayer, apareció un informe sobre los problemas del acueducto de Santo Dominco (Please Don't Waste Water) y hoy el del debate de las telecomunicaciones en el Senado de los Estados Unidos (The Net Neutrality Debate).

Los tres problemas tienen una solución común que se refuerza a sí misma: aprovechar el desarrollo de la tecnología para desarrollar mercados al detalle inclusivos, eficaces y eficientes. La República Dominicana tiene muchas ventajas para tomar un camino hacia el desarrollo en el inicio de la revolución de los servicios públicos. Esa fue y sigue siendo mi profecía sobre los servicios públicos.

The Net Neutrality Debate

The Business 2.0 Blog has published an interesting story in which "The telcom companies, for their part, see no reason why they shouldn't be able to charge more for premium tiers of service. If most of their bandwidth is being taken up by people watching videos on Google or Yahoo, why shouldn't they be able to charge Google and Yahoo for being such bandwidth hogs?"

I made the following comment:

The above seems to be very close the case of retail deregulation of the electricity industry. In a sense it is a large restructuring undertaking. When systems operate close to capacity it is very important that the-end customer be willing to respond to prices. The next stage is for service retailers (water, gas, electricity, telecommunication) innovations to develop markets. Lobbyists don´t want that to happen, but that should be the end-state of the retail service economy of scope. Full retail deregulation should result in maximum value added service infrastructures. Are the technologies available to reach the end-state of public servicies without price controls?

Please Don't Waste Water

The Santo Domingo Waterworks (CAASD) is currently subsidizing 63% of the cost of every cubic meter (m3) served to its customers. According to Listin Diario, it costs RD$5.15 to produce 1 m3 of potable water, but the average customer only pays the CAASD RD$1.91. Potable water reaches 98% of households in Santo Domingo and the National District, according to the report. The report put together by the CAASD says that there is a "culture of non-payment" throughout the community, as well as a lack of awareness about the use of water as a valuable resource. According to Rosa Urania Abreu, a consultant for the CAASD, the minimum rate needed by the waterworks in order to meet their production costs is around RD$10.85/m3. CAASD invests a total of RD$8.35 in the production of each cubic meter of potable water, including the cost of capital, and the current situation is making things difficult. The consultant s! ays that the CAASD is selling a gallon of good water for two cents (RD$0.02), which is 320 times less than the price of a gallon of bottled water. CAASD statistics show that only 50% of clients actually pay for their water, and only 25% have water meters connected to their lines. There are, according to the expert's report, 81,000 water meters hooked up and another 40,000 are due to be installed during 2006. Of course, electricity constitutes a major portion of the production costs, reaching 20% of the actual cost, RD$412 million per year. The other figures provided in the report are also interesting, not only for what they say, but for what they don't say: Payroll expenses are RD$479 million and 23% of the budget; administration costs are RD$381 million and 195 of the costs; maintenance expenses are only RD$61 million and chemicals are just RD$34 million.