viernes, noviembre 22, 2013

Who should invest in your development?

Next is an update tweet dated November 24, 2013, based on the first comment to this post that has the Peter Drucker quote.

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José Antonio Vanderhorst Silverio, PhD dijo...

Peter Drucker (1999, p142) describes six major factors determining knowledge worker productivity.
1. "Knowledge worker productivity demands that we ask the question: "What is the task?"
2. It demands that we impose the responsibility for their productivity on the individual knowledge workers themselves. Knowledge workers have to manage themselves. They have to have autonomy.
3. Continuing innovation has to be part of the work, the task and the responsibility of knowledge workers.
4. Knowledge work requires continuous learning on the part of the knowledge worker, but equally continuous teaching on the part of the knowledge worker.
5. Productivity of the knowledge worker is not - at least not primarily - a matter of the quantity of output. Quality is at least as important.
6. Finally, knowledge worker productivity requires that the knowledge worker is both seen and treated as an 'asset' rather than a 'cost'. It requires that knowledge workers want to work for the organization in preference to all other opportunities."
He also adds that to be successful, the knowledge work must be focused as part of a system, on the needs of the customer and business strategy.